EIS Products in the Software Lifecycle

Implementation

Scaling

Maintenance

EIS Products in the Software Lifecycle

Implementation

Scaling

Maintenance

EIS Valet

Leverage EIS expertise and experience to ensure efficient, ongoing management of your software through a subscription service model.

Many companies find it difficult maintaining resources to support their manufacturing software. Choose EIS Valet and extend your team to include our global network of experts in GxP software to achieve peace of mind with a long-term, predictable resourcing model.

Enquire Today

Not Ready to Talk?

Contact us to explore the services that interest you and to receive industry white papers and valuable insights.

Trusted Experts

 Extend your team to include our network of consultants to ensure you always have the right skill set when you need it

Predictable Resourcing

People come and go.
Make sure there is always knowledgeable personnel available

Built for your Needs

EIS Valet is tailor fit to your requirements. Pick only the services you require from our Al a Carte service offerings

To Avoid the pitfalls of GxP software maintenance you need a proven partner

At EIS, we understand the challenges of long term maintenance of a GxP software solution. Companies often find themselves facing these challenges:

Trusted GxP Partner

Enhanced Information Solutions strives to be the go-to partner for projects and digital transformation.

Our customer-centric approach in services and technology helps partners lower operational risks and costs.

Industry Best Practices

Maintaining GxP systems requires a new skill set that you may not have. With experience in all major MES, DCS, and Historian providers, EIS understands industry best practices, no matter the software.

Business Continuity

Choosing a GxP focused partner means peace of mind, knowing that your shop floor systems are in capable hands, allowing you to focus on core business priorities.

Maximize Value

Maximize your return on investment (ROI). Custom fit EIS Valet to compliment internal resources and maximize efficiency.

Customers Who Trust EIS

To get started, follow these 3 Steps to Success

Book a consultation

Book

Book a Free Consultation at a time that suits you.

Speak

 Speak to our professional team who will happily discuss and assess your project requirements.

Agree

Agree

Agree on a customized strategy and plan to address your project requirements.

EIS Valet Services

Consulting

  • Change Management

    Manage the software changes for your electronic application

  • Authoring

    Form, Logbook, and Batch Record Authoring

  • Configuration

    Managing your system configuration such as changes from enhancements

  • Integration

    Support the integration of GxP application with other systems

  • Validation

    Support validation activities to ensure the software is delivered on time to the end user

  • Training

    Facilitate end-use, admin or authoring training

Operational Intelligence

  • OT Cybersecurity

    Patch management, ongoing monitoring, assessments, and training

  • Data Historians

    Administration, maintenance, and configuration of Data Historian system

  • Visualization & Reporting

    Buildout of visualizations, reports, and dashboards to utilize real-time information

Maintenance

  • System Upgrades

    Manage all aspects of software upgrades including change management, validation and training

  • Maintenance and Enhancements

    Manage the M&E process including developing and deploying software changes

Support

  • Business Hours Support

    Support during local business hours (8am - 5pm)

  • 24/5 Support

    24-hour support during the work week (Monday-Friday)

  • 24/7 Support

    24-hour support, 7 days a week including holidays

Comparison in Software Maintenance Approach

Ad-Hoc Consulting

Weeks / Months

SOWs

Specific Deliverables

Internal & External Stakeholders

Depends on Availability

Years

Yearly Subscriptions

All Encompassing Service

EIS

Dedicated Long-Term Resources

Supported Software Systems

How our Products Fit Together

Consulting Products

  • ExpressMES

    A Proven Service Package to Remove Paper Records through an Iterative Deployment Methodology designed to Shorten your MES implementation.

  • EIS Authoring Engine

    An established methodology to Author Records in a Rapid, Low-Cost manner regardless of the software that can leverage onsite, onshore and offshore resources.

  • EIS Valet

    Ala carte service offerings that Manage All Facets of the Software Lifecycle such as Implementation, Maintenance, and ongoing Support that leverages EIS expertise and experience to accelerate a customer’s digital transformation.

Example Models

  • Software Execution Support

    Services Required:
    Support (24x5 with 1st and 2nd shift weekend support)
    Resource Model:
    Part-time Resource

Cost
Software execution support
  • Support Existing Software Team

    Services Required:
    System Upgrades, Maintenance & Enhancements, Validation, Business Hour Support
    Resource Model:
    Dedicated resources supplemented by part-time resources

Cost
Support existing software team
  • Manage MES Form Authoring

    Services Required:
    Form Authoring, Validation, Change Management, Training, Business Hour Support
    Resource Model:
    Multiple dedicated resources

Cost
Manage MES form authoring

Our Global Office Locations in The United States Puerto Rico Ireland Germany France Turkey India

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EIS Map
EIS Map

North America & Australia

Enhanced Information Solutions Inc.
1725 Tower Drive, Suite 100 Stillwater, MN 55082

Europe & Africa

EIS Ireland Limited
22 Upper Mount Street
Dublin 2 D02F890 Ireland

Enhanced Information Solutions France
65 rue Jacques-Louis Henon, 69004 LYON

E.I.S. GmbH
Besselstrasse 25
68219 Mannheim, Germany

Latin America

EIS Puerto Rico Liaison Office
Ave. Innovación solar Núm. 16 Oficina #216, Parque Industrial Oeste Valle Tolima Caguas, Puerto Rico, 00727

Eastern Europe &
The Middle East

EIS Bilişim ve Danışmanlık A.Ş.
Istanbul, Türkiye

India & Asia Pacific

EmIS India Pvt. Ltd
601, Guardian Square, Karve Rd,  Erandwane, Pune, Maharashtra 411004

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