Managed services for your GxP manufacturing software.
Leverage EIS expertise and experience to ensure efficient, ongoing management of your software through a subscription service model.
EIS Valet is a subscription service that puts a dedicated team of GxP experts in charge of maintaining, upgrading, and supporting your GxP software (MES, DCS, Historian, VLMS, etc.), so your team can focus on manufacturing, not software.
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- Trusted Experts
Trusted Experts
Extend your team to include our network of consultants to ensure you always have the right skill set when you need it
- Predictable Resourcing
Predictable Resourcing
Make sure there is always knowledgeable personnel available
- Built for your Needs
Built for your Needs
EIS Valet is tailor fit to your requirements. Pick only the services you require from our A la Carte service offerings
Sound Familiar?
Companies often find themselves facing these challenges:
- MES Experts Leave: Institutional knowledge walks out the door, now you're scrambling to backfill.
- Outsourced Team doesn't understand GxP: Generic contractors create more compliance risk than they solve.
- More time Firefighting than Innovating: Support tickets eat up your budget.
- Out-Dated Software: Critical upgrades postponed due to inadequate resources
At EIS, we understand the challenges of long term maintenance of a GxP software solution.
Comparison in Software Maintenance Approach
Ad-Hoc Consulting
- Service Length
Weeks / Months
- Contract
SOWs
- Scope
Specific Deliverables
- Responsible
Internal & External Stakeholders
- Resourcing
Depends on Availability
- Service Length
Years
- Contract
Yearly Subscriptions
- Scope
All Encompassing Service
- Responsible
EIS
- Resourcing
Dedicated Long-Term Resources
Supported Software Systems
- MES
- Historian
- LIMS
- DCS
- VLMS
Expert Resourcing, Built for Your Needs
Enhanced Information Solutions strives to be the go-to partner for projects and digital transformation.
Our customer-centric approach in services and technology helps partners lower operational risks and costs.
GxP experts, on demand
250+ consultants across MES, DCS, Historial and VLMS.
All major platforms.
Onshore, nearshore, and offshore.
Predictable cost, Zero coverage gaps
Annual subscription replaces unpredictable pricing.
No scrambling when someone leaves.
No gaps between contracts.
All on Your Terms
Start with just support. Add authoring. Layer in validation.
Scale up or down as needs change.
No lock-in to services you don’t need.
Tailored services for All Facets of the Software Lifecycle
Consulting
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Change Management
Manage the software changes for your electronic application
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Authoring
Form, Logbook, and Batch Record Authoring
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Configuration
Managing your system configuration such as changes from enhancements
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Integration
Support the integration of GxP application with other systems
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Validation
Support validation activities to ensure the software is delivered on time to the end user
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Training
Facilitate end-use, admin or authoring training
Operational Intelligence
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OT Cybersecurity
Patch management, ongoing monitoring, assessments, and training
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Data Historians
Administration, maintenance, and configuration of Data Historian system
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Visualization & Reporting
Buildout of visualizations, reports, and dashboards to utilize real-time information
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Data Analytics
Maximizing the data from data analytics systems
Maintenance
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System Upgrades
Manage all aspects of software upgrades including change management, validation and training
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Maintenance and Enhancements
Manage the M&E process including developing and deploying software changes
Support
-
Business Hours Support
Support during local business hours (8am - 5pm)
-
24/5 Support
24-hour support during the work week (Monday-Friday)
-
24/7 Support
24-hour support, 7 days a week including holidays
Example Models
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Software Execution Support
Services Required:
Support (24x5 with 1st and 2nd shift weekend support)
Resource Model:
Part-time Resource
-
Support Existing Software Team
Services Required:
System Upgrades, Maintenance & Enhancements, Validation, Business Hour Support
Resource Model:
Dedicated resources supplemented by part-time resources
-
Manage MES Form Authoring
Services Required:
Form Authoring, Validation, Change Management, Training, Business Hour Support
Resource Model:
Multiple dedicated resources
Maintain your systems post go-live
To get started, follow these 3 Steps to Success
Book
Book a Free Consultation at a time that suits you.
Speak
Speak to our professional team who will happily discuss and assess your project requirements.
Agree
Agree on a customized strategy and plan to address your project requirements.
How our Products Fit Together
Service Offerings
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ExpressMES
A Proven Platform-Agnostic Service Package to Remove Paper Records through an Iterative Deployment Methodology designed to Shorten your MES implementation.
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EIS Authoring Engine
An established methodology to Author Records in a Rapid, Low-Cost manner regardless of the software that can leverage onsite, onshore and offshore resources.
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EIS Valet
A la carte service offerings that Manage All Facets of the Software Lifecycle such as Implementation, Maintenance, and ongoing Support that leverages EIS expertise and experience to accelerate a customer’s digital transformation.
Our Global Office Locations in The United States Puerto Rico Ireland Germany France Turkey India
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North America & Australia
Enhanced Information Solutions Inc.
1725 Tower Drive, Suite 100 Stillwater, MN 55082
Europe & Africa
EIS Ireland Limited
27 Upper Mount Street
Dublin 2 D02F890 Ireland
Enhanced Information Solutions France
65 rue Jacques-Louis Henon, 69004 LYON
E.I.S. GmbH
Besselstrasse 25
68219 Mannheim, Germany
Latin America
Ave. Innovación solar Núm. 16 Oficina #216, Parque Industrial Oeste Valle Tolima Caguas, Puerto Rico, 00727
India & Asia Pacific
EmIS India Pvt. Ltd
601, Guardian Square, Karve Rd, Erandwane, Pune, Maharashtra 411004